- Areas We Serve
The best commercial property management company in Nairobi is one that understands local tenant behavior, lease enforcement, and service charge management—not just rent collection.
A good manager should:
1. Enforce leases firmly
2. Act quickly on rent arrears
3. Understand different commercial zones like Westlands, Upper Hill, Industrial Area, and CBD
4. Provide clear financial reports
Commercial properties need systems, not promises.
Act early. Do not wait.
When a commercial tenant delays rent:
1. Issue a formal reminder immediately
2. Follow the lease escalation process
3. Document all communication
4. Serve notices if needed
Late rent is one of the biggest risks in commercial property management in Nairobi. Professional managers prevent arrears from becoming normal.
Commercial property management fees in Nairobi usually depend on:
1. Size of the property
2. Number of tenants
3. Complexity of service charge
4. Level of involvement required
Most fees are either percentage-based or custom quoted for larger assets. Anything between 7.5% to 3% of the gross rent collected.
The real cost is not the fee—it’s vacancy, arrears, and poor maintenance.
Service charge is managed through:
1. Annual budgeting
2. Transparent billing
3. Vendor control
4. Regular reconciliations
Good service charge management reduces disputes and keeps tenants satisfied while protecting the landlord’s cash flow.
Yes. Vacancy is a management issue, not just a market issue.
A professional commercial property manager helps by:
1. Advising on market rent
2. Improving tenant mix
3. Speeding up turnaround between tenants
4. Coordinating leasing efforts
A vacant unit in Westlands needs a different strategy from one in Industrial Area.
Yes—especially if you want consistent rent and less stress.
Residential property managers handle:
1. Tenant screening
2. Rent collection
3. Maintenance
4. Problem tenants
Most landlords hire a manager after their first bad tenant experience.
A professional manager:
1. Follows legal rent recovery steps
2. Issues notices properly
3. Avoids emotional handling
4. Protects the landlord from illegal actions
Handling tenants personally often makes situations worse.
Tenant screening includes:
1. Employment verification
2. Previous landlord references
3. Affordability checks
Good screening prevents most rent and behavior problems.
The property manager coordinates:
1. Repairs
2. Approved vendors
3. Cost control
4. Preventive maintenance
This protects the property and keeps tenants longer.
Residential management fees in Nairobi are usually:
1. A percentage of monthly rent, from 10% to 5% based on the property
2. Plus a letting fee when units turn over, usually equal to one month's rent
The goal is stable income, not just rent collection.
Retail management focuses on:
1. Foot traffic
2. Tenant mix
3. Sales performance
4. Visibility and access
Retail tenants behave very differently from office tenants.
Retail managers:
1. Monitor tenant performance
2. Enforce leases fairly
3. Balance firmness with long-term occupancy
Seasonal dips are common in malls and shopping centres.
Yes. Small retail centres often need more hands-on management, not less.
This includes:
1. Daily operations
2. Common area control
3. Tenant coordination
Common causes include:
1. High rent
2. Poor maintenance
3. Weak tenant mix
4. Low foot traffic
Good retail management addresses these early.
Yes. Leasing support includes:
1. Pricing advice
2. Tenant selection
3. Lease coordination
Wrong tenants cost more than empty space.
Most disputes happen because of:
1. Poor budgeting
2. Lack of transparency
3. Unclear communication
Good service charge management prevents conflict.
Service charge is calculated based on:
1. Annual operating costs
2. Shared services
3. Unit size or allocation rules
Everything should be documented and explained.
A professional manager:
1. Works within an approved budget
2. Controls vendors
3. Reports expenses regularly
No surprises.
Non-payment affects everyone.
Managers follow:
1. Formal collection processes
2. Notices
3. Legal escalation where needed
Service charge is not optional.
Yes—through:
1. Better vendor contracts
2. Preventive maintenance
3. Cost control
Lower cost does not mean lower quality.
If you’re a landlord or investor and still asking:
Those are signs it’s time for professional property management.
We’re happy to answer questions—before problems become expensive.
Simpl Property Management is a trusted property management company in Nairobi, offering residential, commercial, retail, and service charge management for landlords and investors. We help property owners maximize returns through professional tenant management, rent collection, maintenance coordination, and transparent financial reporting across Nairobi, Kenya.
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